Tasting Room FAQ's

  1. When is the tasting room open?
  2. How much does the tasting and tour cost?
  3. Are children and pets allowed?
  4. Do you serve food?
  5. Can I buy bottles/cans/growlers at the brewery?
  6. What are the SC laws regarding brewery tasting rooms and beer sales?
  7. Can I rent the Tasting Room for a private event or private tour?


Distribution FAQ's

  1. Where is your beer sold?
  2. I live in one of your distribution areas! Which stores/bars/restaurants have your beer?
  3. You don't distribute to my state/country. How can I get your beer?
  4. I'm a craft beer distributor. Who can I contact about distributing your beer?


Employment FAQ's

  1. Are you hiring?


Donation and Sponsorship FAQ's

  1. What is your policy on beer donations to charities/festivals/other organizations?
  2. I'm affiliated with a charitable organization in South Carolina and we're having a fundraising event. Can you donate beer?
  3. I'm affiliated with a charitable organization in another state and we're having a fundraising event. Can you donate beer?


Mexican Cake FAQ's

  1. When is Mexican Cake available?
  2. Where can I buy Mexican Cake?
  3. Can I reserve bottles to pick up from the brewery?
  4. What is the maximum amount of Mexican Cake I can purchase at the brewery?
  5. How and when will you annouce the release dates for Mexican Cake and Barrel-Aged Mexican Cake?


Tasting Room

  1. When is the tasting room open?

  2. The Tasting Room is open Tuesday through Friday from 4-7pm, and Saturday from 12-6pm. No reservations are required!

  3. How much does the tasting and tour cost?

  4. Tours are free and start about once an hour. No reservations are required. We serve a variety of our own beers, as well as some occasional guest taps. We also have a reserve bottle list, and a small selection of cider and wine.

  5. Are children and pets allowed?

  6. Children are welcome. We ask that all pets (except service animals) stay outside on the patio.

  7. Do you serve food?

  8. We serve a small selection of cheeses. Food trucks are sometimes parked outside during tour hours.

  9. Can I buy bottles/cans/growlers at the brewery?

  10. Yes! Bottles, cans, and growler fills are available for retail sales during tasting and tour hours. We sell new 32oz and 64oz growlers, but we will fill any clean growler, not just our own.

  11. What are the SC laws regarding brewery tasting rooms and beer sales?

    • We can sell a maximum of 288 oz. of beer per person in a 24 hour period for off-premise consumption. We cannot sell kegs from the brewery!
    • Beer sold for on-premise consumption and off-premise consumption must be sold at retail price.
    Before you come to the brewery, please take a minute to review the entire South Carolina Brewery Tasting Law.

  12. Can I rent the Tasting Room for a private event or private tour?

  13. No, we no longer rent the space for private events or schedule private tours. The regular tour hours on Tuesday/Wednesday are usually much less busy than Thursday - Saturday and are the best times to come if you want a more personal tour experience.



Distribution

  1. Where is your beer sold?

  2. Our beers are currently distributed in South Carolina, North Carolina, Georgia, Alabama, New York, and Europe. Here is the contact info for our distributors in those areas:

    South Carolina (entire state)
    Advintage Distributing
    9570 William Aiken Ave.
    Ladson, SC 29456
    (843) 225-2005
    sales@advintagedistributing.com

    North Carolina (entire state)
    Advintage Distributing of NC
    ariel@advintagedistributing.com

    Georgia (entire state)
    Savannah Distributing
    2860 Bankers Industrial Dr.
    Atlanta, GA 30360
    (678) 380-1212
    info@gawine.com

    Alabama (entire state)
    International Wines & Craft Beer
    301 Snow Drive
    Birmingham, AL 35209
    (205) 945-7101

    New York (Manhattan-Brooklyn-Queens-Staten Island-Bronx)
    12 Percent Imports
    649 Morgan Avenue
    STE 1H
    Brooklyn, NY 11222
    bewing@12percentimports.com

    New York State (everywhere except NYC)
    Remarkable Liquids
    2 Van Buren Blvd.
    Altamont, NY 12009
    info@remarkableliquids.com
    (518) 861-5351

    Colorado (entire state)
    Crooked Stave Artisans
    4255 Carson St.
    Denver, CO 80239
    sales@CSArtisans.com
    (720) 379-3191

    Europe
    Drikkeriget
    Postvej 101
    8382 Hinnerup
    Denmark
    info@drikkeriget.dk


  3. I live in one of your distribution areas! Which stores/bars/restaurants have your beer?

  4. If you live in one of our distribution areas, you can probably find our beer on tap/for sale at most of the better beer establishments. Due to IT limitations (and at the risk of leaving somebody off the list by accident), we do not publish a list of all our accounts. Our distributors listed above can provide more accurate information.

  5. You don't distribute to my state/country. How can I get your beer?

  6. If you live outside of our distribution territories and want to purchase our beers, our friends at The Charleston Beer Exchange will probably ship it to you! See http://www.charlestonbeerexchange.com/blog/?page_id=176 for more info.

  7. I'm a craft beer distributor. Who can I contact about distributing your beer?

  8. Thanks for your interest! Please send an email to info (at) westbrookbrewing (dot) com and we will get back to you. Please note that due to capacity restrictions we can only enter 1 or 2 new markets per year.


Employment

  1. Are you hiring?

  2. Yes, we have the following position(s) available:

    Packaging Assistant
    This is an entry-level full time hourly position.
    Primary responsibilities include but are not limited to:

    Operate, clean, and maintain bottling and canning lines
    Clean and fill kegs
    Assist brewers and cellar staff in maintaining a clean workspace
    Warehousing packaging materials and finished beer
    Record quality control data for each packaging run

    Desired Qualifications and Abilities:

    Ability to lift 55lbs, and slide 160lbs kegs throughout the course of a workday
    Ability to stand for prolonged amount of time
    Forklift experience preferred
    Packaging line experience preferred
    Must be able to safely and efficiently work in a busy environment
    Organized and able to follow detailed standard operating procedures

    Available Benefits:

    Medical and dental plans (with employer contributions)
    401k plan (with employer match)
    Paid time off
    Employee discounts and weekly beer allowance

    Email cover letter and resume to jobs@westbrookbrewing.com.


Donations and Sponsorships

  1. What is your policy on beer donations to charities/festivals/other organizations?

  2. At this time we can only donate beer to non-profit/charity organizations and events outside the state of South Carolina where 100% of the proceeds go towards a charitable cause. If your organization/event does not meet these criteria we are unable to donate beer to you.

  3. I'm affiliated with a charitable organization in South Carolina and we're having a fundraising event. Can you donate beer?

  4. Unfortunately, due to new Department of Revenue guidelines almost all beer donations from brewers & wholesalers to special events (including non-profit/charity events) are now illegal. For more information, read this post from attorney Brook Bristow: Your Special Event is Probably Illegal Now

  5. I'm affiliated with a charitable organization in another state and we're having a fundraising event. Can you donate beer?

  6. All out-of-state beer donations must go through our distributor in your area, so please contact them (see contact info in Distribution FAQs above). If we do not have distribution in your state, we are unable to donate beer.


Mexican Cake

  1. When is Mexican Cake available?

  2. Mexican Cake is released once each year in early May. Barrel-aged Mexican Cake is usually released in August or September. Please do not call/email and ask about the exact release date - if we haven't announced anything it means we haven't set a date yet.

  3. Where can I buy Mexican Cake?

  4. Regular (non barrel-aged) Mexican Cake is available at the brewery and is also distributed to all of our distribution territories (see above). It usually sells out at all locations quickly, so keep in touch with your favorite beer retailer around release time to make sure you don't miss out. Due to logistical and shipping issues some distribution territories may not receive their Mexican Cake until June. We do not know when individual retailers will receive their deliveries. Barrel-aged Mexican Cake is sold only from the brewery. If you miss out during the regular release times, we have bottles of several years of regular and barrel-aged Mexican Cake available in the Tasting Room for on-premise consumption only.

  5. Can I reserve bottles to pick up from the brewery?

  6. No, we do not take reservations or hold bottles of Mexican Cake or Barrel-aged Mexican Cake. All sales are on a first come, first served basis.

  7. What is the maximum amount of Mexican Cake I can purchase at the brewery?

  8. Per person bottle limits on regular Mexican Cake and Mexican Coffee Cake vary depending on the expected demand and the total amount available for sale and will be posted in the Tasting Room. Bottle limits for Barrel-Aged Mexican Cake also vary from year to year and will be specified when we announce the release date.

  9. How and when will you annouce the release dates for Mexican Cake and Barrel-Aged Mexican Cake?

  10. The only release that is guaranteed to be announced beforehand is Barrel-Aged Mexican Cake. Any announcements will be made on our Facebook page up to a few days before the release. Specific details of the release (tickets, bottle limits, etc.) will be specified at that time. Brewery releases for regular Mexican Cake and Mexican Coffee Cake will most likely be "silent" (unannounced). We do this to reduce the impact on our normal taproom operations and to give our local customers a better chance at getting these beers.


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